Is There a Solution?
First, Use the Web to Keep Your Current Customers.
You do have some advantages that can be extended to the
web. You have an established customer base.
Your customers trust you and have come to expect a high
level of service from you.
If you can expand this service by extending that which
they have come to expect from you to the web, you will have a chance to retain
their loyalty and even strengthen your local customer base.